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TransPecos Banks Authorized User Agreement

Authorized User Agreement

Last updated: June 13, 2025

For Use of Employer-Issued Virtual Debit Card (TransPecos Banks Wallet)

This Authorized User Agreement (“Agreement”) governs the terms under which individuals (“Authorized Users”) may access and use a virtual debit card linked to a Wallet account owned by your employer, issued by TransPecos Banks, SSB, Member FDIC, and administered through Catch.

By activating or using the virtual debit card, the Authorized User agrees to the terms of this Agreement. If the Authorized User does not agree, they should not activate or use the card.

1. Nature of Access and Ownership

1.1 The Wallet and all associated funds are owned solely by the Employer. The Authorized User has no ownership interest and may only access the Wallet for permitted purposes.

1.2 The Authorized User’s role is limited to transacting approved health insurance premium payments under the Employer’s Individual Coverage Health Reimbursement Arrangement (ICHRA) program.

2. Identity Verification and Compliance Obligations

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

2.1 In accordance with the USA PATRIOT Act and Bank Secrecy Act, identity verification is required prior to card activation. The Authorized User consents to screening procedures and must provide accurate, current, and complete personal information.

2.2 Use of the card is subject to all applicable federal and state laws and may be revoked due to noncompliance.

3. Activation and Implied Consent

3.1 The virtual debit card must be activated following instructions provided via email.

3.2 Activation or use of the card constitutes:

  • Consent to this Agreement;
  • Acceptance of all terms, conditions, and restrictions;
  • Confirmation that the information provided is true and current.

3.3 If the Authorized User does not wish to agree to these terms, they must delete the email containing the virtual card information and refrain from activating or using the card.

4. Permitted Use and Limitations

4.1 The card may only be used to pay eligible health insurance premiums through Catch or authorized insurance carriers.

4.2 Prohibited uses include:

  • Cash withdrawals, cash advances, or deposits to ATMs.
  • Payments to merchants other than insurance carriers, state or federal marketplaces, or other parties explicitly permitted in writing by the Bank.
  • Peer‑to‑peer transfers, person‑to‑person payments, or wallet‑to‑wallet transfers.
  • Cryptocurrency or digital‑asset purchases.
  • Any transaction that the Bank reasonably believes is for personal, family, or household use unrelated to the ICHRA Program.

Usage of the card for any prohibited purpose may result in the immediate suspension or closure of the card and/or associated wallet.

  • 4.3 The card is a commercial instrument and is not subject to consumer protections under the Electronic Fund Transfer Act (Regulation E).

5. Security and Reporting Obligations

5.1 The Authorized User is responsible for protecting the card information and reporting any unauthorized use immediately by contacting help@catch.co.

5.2 The Employer and its service providers may investigate suspicious activity and suspend or terminate access as necessary.

6. Revocation and Termination

6.1 The Employer or Catch may suspend, limit, or revoke card access at any time, with or without notice.

6.2 Access to the card terminates automatically upon:

  • The end of employment or authorized relationship with the Employer
  • Determination of misuse, fraud, or violation of this Agreement

6.3 The Authorized User agrees to cease using the card and delete all stored card data if access is terminated or revoked.

7. Privacy and Data Handling

7.1 By using the card, the Authorized User agrees to the use and disclosure of their personal information as described in the Catch Privacy Policy available at, https://catch.co/legal/privacy.

7.2 Personal data may be shared with the Employer, TransPecos Banks, and applicable regulators for compliance, operational, or security purposes.

8. Disclaimers and Legal Terms

8.1 Catch is a financial technology company and not a bank. TransPecos Banks, SSB, Member FDIC, is the issuing bank. Funds in the Wallet may be eligible for FDIC pass-through insurance, subject to regulatory conditions.

8.2 Availability of funds may be restricted due to system outages, legal holds, or compliance review.

8.3 The Bank and Catch are not responsible for losses resulting from unauthorized use of the card by the Authorized User.

9. Governing Law

This Agreement is governed by the laws of the State of Texas, without regard to conflict of law provisions.

10. Acceptance of Terms

By activating or using the virtual debit card, the Authorized User acknowledges and agrees to:

  • Be bound by the terms of this Agreement;
  • Use the card only for eligible ICHRA health insurance premium payments;
  • Comply with all legal and security requirements.

If the Authorized User does not agree to the terms of this Agreement, they must refrain from activating or using the card.

Get in touch

Catch Support is available from 9am to 6pm ET, Monday through Friday excluding federal holidays.

help@catch.co
833-309-0500 (TTY 711)
© 2025 Catch
This website is operated by Catch Financial, LLC. (“Catch”); Catch Money, LLC (“Catch Money”); and Catch Insurance, LLC (“Catch Insurance”). See licenses.
Banking
Catch Money is a financial technology company and is not a bank. Banking services provided by TransPecos Banks, SSB, Member FDIC. Accounts are eligible for pass-through deposit insurance only to the extent pass-through insurance is permitted by the rules and regulations of the FDIC, and if the requirements for pass-through insurance are satisfied. There may be a risk that pass-through deposit insurance is not available because conditions have not been satisfied. In such cases, funds may not be fully insured in the event the insured depository institution where the funds have been deposited were to fail.
Health Insurance
Attention: This website is operated by Catch Insurance and is not the Health Insurance Marketplace® website. In offering this website, Catch Insurance is required to comply with all applicable federal law, including the standards established under 45 CFR §§155.220(c) and (d) and standards established under 45 CFR §155.260 to protect the privacy and security of personally identifiable information. This website may not support enrollment in all Qualified Health Plans (QHPs) being offered in your state through the Health Insurance Marketplace® website. For enrollment support in all available QHP options in your state, go to the Health Insurance Marketplace® website at HealthCare.gov.